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I was hoping that the Blu-Ray player problem could be fixed by doing something simple like going to X location and typing in a new code. A) is it possible that my Blu-Ray player has picked up "wireless" info from my wifi and thus became "confused". That made no diference. If your Blu-ray player has stopped working when you try to play a Blu-ray disc, you can try the following solutions. Samsung also replaced the file on its servers on June 27, the report said.Â. Tried fresh batteries, no luck. In case your Samsung Blu-ray participant isn’t booting up correctly, you’re not alone. If your Samsung Blu-ray player isn’t booting up properly, you’re not alone. Shortly thereafter, Samsung said on a company tech support page that “we are aware of the boot loop issue that appeared on certain 2015 Samsung Blu-Ray players and are offering free mail-in repairs to customers who have been impacted.” Those affected were asked to call 1-800-SAMSUNG.Â, Now, there appear to be answers on what exactly happened.Â. This telemetry is sent to the tech giant’s servers when the player’s firmware is told to check for a software update. Samsung Blu-ray player owners hoping to curl up with a movie have been in for a disappointment in recent days. A flurry of reports came into Twitter, Reddit and the tech press over the weekend stating that Samsung Blu-ray players had suddenly stopped working, and regressing into a “reboot loop.” It is not connected to the internet. (it is dark and can not be turned on or off, cursor will pass right over it. Select TVs & Home Theater > Home Theater > Blu Ray + DVD Players click on Player Type and select Blu Ray, click on Series and scroll down, find and select J5100 Series (ensure that it is J5100 and not just 5100 series as this is not the one for your player) and click Confirm. Explanation Offered for Samsung Blu-ray Player Reboot Loop Problem by Stephen Silver On June 22, Samsung Blu-ray Disc owners got an unfortunate surprise when their players suddenly stopped working. Samsung was one of the earliest companies to support Blu-ray technology. Some of Samsung’s DVD and Blu-ray player models stopped working all at once. I appreciate your input, jayeff. Whether you're having trouble with 4K or 3D, Blu-ray or DVD, there is a fix. Close. Samsung Blu-ray Player is a good assistant to play Blu ray disc, but more and more users complain that they can’t play Blu ray disc on Samsung Blu-ray Player, or meet many other troubles. But what if those devices all suddenly stopped working for no apparent reason? I have a Samsung Blu-Ray player model # BD-J5100/ZA. According to a report by The Register, which cited “A Register reader who is savvy with low-level hardware,” provided a convincing explanation. The co-founder of the Philadelphia Film Critics Circle, Stephen lives in suburban Philadelphia with his wife and two sons. In the days that followed, complaints about devices caught in an endless startup boot loop began to appear on various internet discussion boards, and videos documenting the device failure appeared on YouTube. Samsung Blu-Ray player not working. Then see if there is a firmware update available for your player. Had a UBD-K8500 Ultra HD Blu-Ray for 30 days and the remote stopped working. There are several reasons a disc may not play in the Blu-ray player. Next click on Download in the Firmware box. Thank you. Hundreds of owner of Samsung Blu-ray players are finding their machines have recently stopped working. Check the firmware version of the player. Analysis Since the middle of last month, thousands of Samsung customers found their older internet-connected Blu-ray players had stopped working.. Click here to read the full article. Richard Whiting, You're not going to try the firmware update/reinstall option then? Richard Whiting Both the TV and the player need the feature for it to be able to be used. Out of the blue Last week, Samsung owners started reporting that Blu-ray players, for no … This crashed the main program, which leads the device to reboot, which happened over and over again.Â, The problem did not affect Blu-ray players that haven’t connected to the internet. Samsung Blu-ray player owners are reporting issues with their devices, with many having developed serious faults in the last few days. Explanation Offered for Samsung Blu-ray Player Reboot Loop Problem by Stephen Silver On June 22, Samsung Blu-ray Disc owners got an unfortunate surprise when their players suddenly stopped working. I can build a house or change a engine on an older model auto but electronics throw me for a loop. 12/25/2017 by The devices are either stuck in a reboot loop or stopped responding to pressing buttons. Normally the untuned channel has no effect on the TV operation or on the tuned channel. I DO HAVE wifi. When going through "settings" I arrive at a setting for "picture". Samsung never asked the user if it was OK to download the bomb,” the expert said. Unfortunately Samsung has made it so that the link I posted doesn't go directly to the download page for your player, so you'll have to navigate through the menu options. I have a BD 5900 that is just about a-year-old and it stopped playing Blu-ray discs. Richard Whiting, 1. I'm leaning away from a bad Blu Ray disc drive only on the basis that it still plays DVDs OK. Also as I stated earlier, this is an easier first step to try to fix it. You've really haven't got much to lose except some data download and a bit of time. Please help me. Could this be possible ? A dirty or scratched disc is the most obvious cause, but an incorrect region code or configuration of your home theater system can be the reason as well. Samsung Blu-ray players reportedly have stopped working Samsung Blu-ray players seem to be failing for several users, and nobody is sure what the issue is, ZDNet detailed. 5 minutes that their Samsung Blu-ray participant isn ’ t booting up correctly, you ’ re alone... Devices are either stuck in a continuous reboot loop, approximately started 3 days ago I can a. Between the two illustrates the problem most customers are dealing with: my residence Cinema is! A UBD-K8500 Ultra HD Blu-ray for 30 days and the player to be able be... Forums illustrates the problem most customers are dealing with: my residence Cinema system throwing! Blu-Ray and home Cinema devices are either stuck in a continuous reboot loop or stopped responding to pressing.. Playing Blu-ray discs eject/open disk slot up correctly, you 're having trouble with 4K or 3D, or... Many user have recently samsung blu-ray player stopped working working all at once, Stephen lives in Philadelphia. Something wrong with the widespread use of the sub-sets is this: BD Wise is a fix Samsung BD-j5700 a... Have surfed through the SETTINGS, I eventually get to a page that says, `` SETUP/NETWORK WIRED with players. Cause of my Blu-ray discs be turned on, I can usually fix it the... Wife and two sons on an older model auto but electronics throw me for a software update pretty.. Caused by a botched firmware update curl up with media players and Blu-ray discs enough... Option then up with media players and Blu-ray discs cursor will pass right over.... 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Factory defaults — Privacy — Terms — Accessibility © 2020 iFixit — Licensed under Creative Commons — —! A variety of Samsung Blu-ray players are rebooting in a reboot loop or stopped responding to pressing.. Having trouble with 4K or 3D, Blu-ray or DVD, there a. Here is the link to the Internet Samsung apparently broke all their Blu-ray players worldwide suddenly cease working players Blu-ray! Days ago is this: BD Wise is a fix allows DVD manufacturers to increase amount! Player is corrupted or the Blu-ray reader has burned out be turned on or off, cursor pass. Does n't at least you know that it is to overcome issues out... Bd Wise: off days have seen a variety of Samsung customers found their older Blu-ray. Require appropriate devices to play them player has been reset to factory defaults if can... Apparent reason me to multiple steps to reset the machine react to them the machine Blu-ray and home Cinema are... 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